I’m running Linux on an HP Pavilion All-in-One 24-ca1xxx (6Z7J0EA#ABE), which also has Windows installed (but I don’t use it). While the sound output on the internal speakers works fine under Windows, there is no sound output from either the internal speakers or the headphone jack under Linux. However, sound output via Bluetooth works perfectly.
Here is my hardware information:
$ sudo lshw -short
H/W path Device Class Description
=================================================================
system HP Pavilion All-in-One 24-
/0 bus 89E9
/0/0 memory 64KiB BIOS
/0/28 memory 16GiB System Memory
/0/28/0 memory 8GiB SODIMM DDR4 Synchrono
/0/28/1 memory 8GiB SODIMM DDR4 Synchrono
/0/34 memory 288KiB L1 cache
/0/35 memory 192KiB L1 cache
/0/36 memory 7680KiB L2 cache
/0/37 memory 18MiB L3 cache
/0/38 processor 12th Gen Intel(R) Core(TM)
/0/100 bridge Intel Corporation
/0/100/1 bridge 12th Gen Core Processor PC
/0/100/1/0 /dev/fb0 display TU117M [GeForce MX450]
/0/100/2 /dev/fb0 display Intel Corporation
/0/100/4 generic Alder Lake Innovation Plat
/0/100/8 generic 12th Gen Core Processor Ga
/0/100/a generic Platform Monitoring Techno
/0/100/e storage Volume Management Device N
/0/100/14 bus Intel Corporation
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/4 input4 input Logitech Logi TKL Mechanic
/0/100/14/0/5 input6 input USB Optical Mouse
/0/100/14/0/b multimedia HP 5MP Camera
/0/100/14/0/c communication Bluetooth Radio
/0/100/14/0/d input HP 710 Wireless KB MS Comb
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14/1/3 scsi6 storage My Passport 264F
/0/100/14/1/3/0.0.0 /dev/sda disk 1TB My Passport 264F
/0/100/14/1/3/0.0.0/1 /dev/sda1 volume 931GiB data partition
/0/100/14/1/3/0.0.1 generic SES Device
/0/100/14.2 memory RAM memory
/0/100/16 communication Intel Corporation
/0/100/17 generic Intel Corporation
/0/100/1c bridge Intel Corporation
/0/100/1c/0 enp2s0 network RTL8111/8168/8411 PCI Expr
/0/100/1c.7 bridge Intel Corporation
/0/100/1c.7/0 wlp3s0 network RTL8852AE 802.11ax PCIe Wi
/0/100/1f bridge Intel Corporation
/0/100/1f/0 system PnP device PNP0c02
/0/100/1f/1 system PnP device PNP0c02
/0/100/1f/2 system PnP device PNP0c02
/0/100/1f/3 input PnP device PNP0303
/0/100/1f/4 system PnP device PNP0c02
/0/100/1f/5 system PnP device PNP0c02
/0/100/1f.3 card0 multimedia Intel Corporation
/0/100/1f.3/0 input13 input HDA Intel PCH Mic
/0/100/1f.3/1 input14 input HDA Intel PCH Headphone
/0/100/1f.3/2 input15 input HDA Intel PCH HDMI/DP,pcm=
/0/100/1f.3/3 input16 input HDA Intel PCH HDMI/DP,pcm=
/0/100/1f.3/4 input17 input HDA Intel PCH HDMI/DP,pcm=
/0/100/1f.3/5 input18 input HDA Intel PCH HDMI/DP,pcm=
/0/100/1f.4 bus Intel Corporation
/0/100/1f.5 bus Intel Corporation
/0/17 storage Intel Corporation
/0/1d generic Intel Corporation
/0/1d.4 bridge Intel Corporation
/0/1d.4/0 storage SSD 660P Series
/1 power Standard Efficiency
/2 /dev/nvme0 storage INTEL SSDPEKNW010T8H
/2/0 hwmon1 disk NVMe disk
/2/2 /dev/ng0n1 disk NVMe disk
/2/1 /dev/nvme0n1 disk 1024GB NVMe disk
/2/1/1 /dev/nvme0n1p1 volume 259MiB Windows FAT volume
/2/1/2 /dev/nvme0n1p2 volume 15MiB reserved partition
/2/1/3 /dev/nvme0n1p3 volume 290GiB Windows NTFS volume
/2/1/4 /dev/nvme0n1p4 volume 641MiB Windows NTFS volume
/2/1/5 /dev/nvme0n1p5 volume 662GiB EXT4 volume
/3 input0 input Sleep Button
/4 input1 input Power Button
/5 input10 input HP WMI hotkeys
/6 input11 input Video Bus
/7 input12 input Video Bus
/8 input2 input Power Button
/9 input3 input AT Raw Set 2 keyboard
/a input7 input Primax Electronics, Ltd HP
/b input8 input Primax Electronics, Ltd HP
/c input9 input Primax Electronics, Ltd HP
I am running the following Linux version and OEM kernel:
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04 LTS
Release: 22.04
Codename: jammy
$ uname -r
6.5.0-1025-oem
Here are the sound devices detected by the system:
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC274 Analog [ALC274 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
Both pavucontrol and Alsa show all sliders at normal volume with no mute.
When I run a speaker test:
$ speaker-test -c 2 -t wav -D default
I see sound output activity in the PulseAudio volume control, but no sound is produced.
Additionally, PulseAudio seems to be stuck in suspend mode:
$ pactl list sinks short
51 alsa_output.pci-0000_00_1f.3.analog-stereo PipeWire s32le 2ch
48000Hz SUSPENDED
Running:
$ pulseaudio --start
does not change the SUSPEND state.
Here are the processes accessing the sound system:
$ fuser -v /dev/snd/*
USER PID ACCESS COMMAND
/dev/snd/controlC0: marcel 1169 F.... pipewire-media-
marcel 2660 F.... pulseaudio
/dev/snd/seq: marcel 1168 F.... pipewire
I can’t fully disable or uninstall PipeWire or Pulseaudio, as this causes my system to hang (I’ve tried both).
Moreover, during boot, I see the following error messages:
[ 0.177355] ACPI BIOS Error (bug): Failure creating named object [_SB.PC00.XHCI.RHUB.SS10._UPC], AE_ALREADY_EXISTS (20230331/dswload2-326)
[ 0.177359] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230331/psobject-220)
[ 0.177362] ACPI BIOS Error (bug): Failure creating named object [_SB.PC00.XHCI.RHUB.SS10._PLD], AE_ALREADY_EXISTS (20230331/dswload2-326)
[ 0.177366] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230331/psobject-220)
[ 1.784038] scsi 6:0:0:1: Failed to get diagnostic page 0x1
[ 1.784060] scsi 6:0:0:1: Failed to bind enclosure -19
/dev/nvme0n1p5: clean, 699645/43417600 files, 43231056/173666304 blocks
[ 3.832724] Bluetooth: hci0: Failed to read codec capabilities (-22)
[ 5.049921] ACPI BIOS Error (bug): Could not resolve symbol [_TZ.ETMD], AE_NOT_FOUND (20230331/psargs-330)
[ 5.049966] ACPI Error: Aborting method _SB.IETM._OSC due to previous error (AE_NOT_FOUND) (20230331/psparse-529)
I can give the following information about my BIOS:
$ sudo dmidecode -t bios
[sudo] Passwort für marcel:
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 3.4.0 present.
Handle 0x0000, DMI type 0, 26 bytes
BIOS Information
Vendor: AMI
Version: F.16
Release Date: 08/22/2023
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 16 MB
Characteristics:
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 15.22
Firmware Revision: 1.22
Handle 0x004D, DMI type 13, 22 bytes
BIOS Language Information
Language Description Format: Long
Installable Languages: 13
en|US|iso8859-1
fr|FR|iso8859-1
es|ES|iso8859-1
de|DE|iso8859-1
it|IT|iso8859-1
da|DK|iso8859-1
fi|FI|iso8859-1
nl|NL|iso8859-1
no|NO|iso8859-1
pt|PT|iso8859-1
sv|SE|iso8859-1
ja|JP|unicode
zh|CN|unicode
Currently Installed Language: de|DE|iso8859-1
I currently have Bodhi Linux installed, but I encountered the same issue with Linux Mint (Victoria). HP does not appear to offer Linux drivers for the internal sound card.
I’ve exhausted all ideas and could really use some help.